Introduction
KK Prepaid (“KKP”) respects your privacy and is committed to protecting your personal information in accordance with POPIA.
This policy explains how we collect, use, and protect your information across our prepaid and smart metering systems.
Information We Collect
- Name, surname and contact details
- ID number (where required)
- Property, unit and meter details
- Utility usage data
- Payment and wallet transaction data
How We Collect Information
- Forms and onboarding
- Communication channels
- Payments and system usage
Purpose of Collection
- Service delivery
- Billing and payment processing
- Support and communication
- Legal compliance
Smart Wallet and System Data
KKP records wallet balances, usage and transactions for billing and reporting purposesKKP records wallet balances, usage and transactions for billing and reporting purposes.
Sharing of Information
- Banks and payment providers
- Managing agents or trustees
- Service providers under confidentiality
Payment Responsibility
- Correct references required
- Valid POP required
- No screenshots or SMS accepted
Data Security
Reasonable safeguards are in place.
Your Rights
- Access personal data
- Request correction
- Object to processing
Contact Details
- 168 6th Avenue, Edenvale, 1610
- support@kkprepaid.co.za
- 087 255 6508